FAQ

• You can buy a maximum of 8 tickets per transaction.
• Once purchased, tickets cannot be returned.
• Starting this year, you will receive a mobile ticket. You can read all about it here.
• The recommended age to visit Pinkpop (including campsites) without supervision is 16 years old. We advise visitors under this age to be accompanied by an adult.
• A day ticket does not grant access to the Pinkpop campsites. This also applies to combinations of two or three day tickets.
• The only official sales channel is Ticketmaster.
• The general terms and conditions of the organization apply to the sale of Pinkpop tickets.
• Customers of Vodafone and Ziggo can purchase tickets for Pinkpop 2024 earlier in the special Priority presale. This presale started on Friday, December 8th at 10:00 AM. More information about this presale can be found on priority.nl.

Below are our best tips for the digital queue of Pinkpop 2024:

• Make sure you already have an account on Ticketmaster.nl. You can do this here.
• Log in to your account and be ready with the correct ticket links.
• On Saturday, December 9th at 10:00 AM, the virtual gates will open, and you will be assigned a random position in the queue. Do not refresh your page from this moment onwards!
• Select your ticket(s) and click ‘continue.’ Proceed to check out your ticket(s) and share your joy with us through our social media channels!
• Download the Ticketmaster app or go to Ticketmaster.nl.
• Your tickets can be found in ‘My Account.’

Please note: The only official sales channel for Pinkpop tickets is www.ticketmaster.nl. For more information, visit www.weetwaarjekoopt.nl. If you have any questions or doubts, always contact Ticketmaster or Buro Pinkpop first.

If there are still tickets available at the time of the festival, we sell them at the day ticket booth. This is located at the main entrance of our festival grounds at the Pinkpop Square.

Please note! Tickets at the day ticket booth are more expensive than those purchased in advance. You can pay by Maestro Debit Card at the day ticket booth (credit cards are not accepted).

Together with INTER, we ensure an accessible festival site and campgrounds. If you wish to use facilities for people with disabilities such as the MIVA camping, MIVA parking, MIVA Kiss & Ride, or permission to bring medical aids, please request this through INTER’s registration form.

Please note! There are no special festival tickets available for visitors with disabilities. No discounts are offered to individuals with disabilities or their caregivers. Everyone pays the same price.

If your request for a MIVA parking permit is denied, you can still purchase a parking ticket for regular parking afterward! However, please note that from these parking areas, you may need to walk (part of the way).

Entrance to the festival grounds
There is a separate, wide, and less crowded entrance next to our main entrance. Here, you and one companion can enter. Guide dogs and assistance dogs are allowed on both the festival grounds and the campsite.

Raised platforms
At the South Stage, North Stage, and Tent Stage, there is a platform where wheelchair users, individuals with crutches, and those on the autism spectrum disorders (with one companion if necessary) can enjoy their favorite acts. The platform is specifically designated for people with disabilities. If the platform becomes too crowded, Inter-assistants will ask companions to vacate the platform.

Accessible toilets
Accessible toilets are available at every toilet group on the festival grounds. Additionally, there is an accessible toilet next to each raised platform. Moreover, Inter-assistants are present on the festival grounds to provide assistance, if needed, with toilet visits, eating or drinking, or any issues with your wheelchair.

Do you want to use these facilities? Request access through the INTER registration form.

A section of Camping A is designed to make it possible for all visitors to camp at the Pinkpop festival campsite. You can sign up for this camping area via the INTER registration form.

Please note: submitting a request does not automatically guarantee that you will be able to stay at the accessible camping area. Each request is individually reviewed to allocate the available space as effectively as possible.

A parking lot for people with disabilities will be set up as close as possible to the entrance of the festival grounds and Camping A. Access to this parking lot can be requested through INTER. The number of spaces is limited, so don’t wait too long to submit your request!

If you wish to use additional facilities or need permission to bring certain items, please email: pinkpop@inter.vlaanderen